Booxi
Laura Hellard is an experienced professional with a diverse background in customer success and education. Currently serving as an Account Manager at Booxi, Laura focuses on enhancing customer connections within the context of commerce. Previously, as a Senior Customer Success Manager at Shipup, Laura contributed to transforming post-purchase experiences in e-commerce. Laura's experience includes roles such as Enterprise Customer Success Manager at Spaycial and Customer Success Manager at SoCloz, where extensive operational and strategic account management was emphasized. Laura's early career includes teaching German at the Ministry of Education and working in sales and support roles. Academic qualifications include a Master 1 in Business Development and a Master 2 in Education.
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Booxi
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Booxi is the appointment scheduling software of choice for brands and retailers looking to provide exceptional customer experience. Our platform schedules and manages personalized services and group experiences at scale, helping brands increase their conversion rate, basket size and purchase frequency. Use cases include pre-purchase and post-purchase services such as personal shopping, expert consultations, remote selling, customer care, live shopping, events and paid services. Booxi's connectors and APIs allow businesses to fully integrate the software within their tech stack and have a highly-scalable solution. The result is a highly personalized and engaging experience that helps businesses develop meaningful relationships and a tailored approach to every individual's needs.