Stuart Moran

Transformation & Optimisation Lead - Contact Centres at BOQ Group

Stuart Moran is an experienced professional with a strong background in customer operations, product management, and leadership across various industries, primarily in financial services. Currently serving as the Transformation & Optimisation Lead and Integration Lead for Contact Centres at Bank of Queensland since November 2021, Stuart previously worked as an Independent Consultant for ME Bank and as General Manager Product at Verifier, a Regtech startup. Between June 2015 and March 2019, Stuart held multiple management roles at Liberty Financial Pty Ltd, overseeing operational insurance areas and lending teams. Prior roles include Head of Customer Operations at Cash Services Australia, Customer Operations Manager at EnergyAustralia, and various positions at GE Capital spanning over a decade, focusing on customer service, product strategy, and integration. Stuart holds a Bachelor of Commerce with a Marketing specialization from Victoria University of Wellington.

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