Eladio Prado is a highly accomplished Customer Service Executive with extensive experience in enhancing customer support and optimizing operations through strategic outsourcing. Currently serving as the Senior Advisor at BorderlessCX™ and the VP of North America Customer Service at StockX, Eladio has previously held influential roles at eBay, Microsoft, and Netflix. Recognized for developing high-performing teams and improving customer experiences, Eladio's career reflects a strong work ethic and a commitment to balancing cost and quality. Eladio is fluent in Spanish and English, with proficiency in Italian and basic knowledge of French and Portuguese. Eladio is pursuing a Bachelor of Science in Industrial Engineering and an MBA in Operations Management and Information Technology.
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