William McDonald has work experience as a Customer Service Manager at both borofree and KARMA since March 2020. Prior to that, they worked as a Collections Representative at BPO Collections Ltd from May 2019 to February 2020.
William McDonald attended Ayrshire College from 2013 to 2016, where they completed a Higher National Certificate (HNC) in IT, Business & Administration. In addition, in May 2020, they obtained a certification in Managing a Customer Service Team from LinkedIn.
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