Rafael Sousa is a quality engineer with extensive experience in the automotive sector. They worked at Robert Bosch GmbH from 2016 to 2019 as a Technical Assistance Technician, where they diagnosed equipment and developed technical manuals. From 2021 to 2022, they served as a Quality Engineer at Bosch, overseeing warranty processes for the aftermarket and e-commerce in Latin America. Rafael also held various technical roles focused on product performance monitoring and training, and they began their career as an automobile mechanic from 2013 to 2014. They earned a degree in Mechatronics, Robotics, and Automation Engineering from DeVry I Metrocamp from 2012 to 2016.
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