Jay Luce

Jay Luce is a seasoned professional in training and program management, currently serving as a Business/Programs Manager in Global Experience at Bose Corporation since July 2017. In this role, Jay is responsible for content development and deployment, LMS administration, and project management, with a focus on customer service training and localization. Prior experience includes roles as a Global Trainer at Bose Corporation, Technical Trainer at WGBH, and Onboarding and Training Specialist at The TJX Companies, Inc. Jay's earlier tenure at Bose included contributions as a Global Subject Matter Expert, where responsibilities encompassed job and skills training, project management, and consumer electronics support. Jay has a proven track record of managing teams and enhancing training programs across diverse environments.