Mohammed Mo'men

Senior Account Manager at Bosta

Mohammed Mo'men has a diverse work experience spanning various roles and industries. Mohammed started their career in 2016 as a Call Center Representative at International Eyes Hospital. In 2017, they joined Otlob as a Customer Care Representative, where they successfully handled a high volume of chats and achieved key performance indicators.

In 2020, Mohammed joined Bosta, a delivery and logistics company. Mohammed initially worked as an Account Executive, focusing on finding business opportunities and managing customer relationships. Mohammed then transitioned to the role of Business Excellence Specialist, collaborating with stakeholders to monitor and analyze operational and business performance. In this role, they also educated and coached team members on data analytics and statistical tools, and contributed to enhancing business automation processes and dashboards.

Currently, Mohammed is serving as a Senior Account Manager at Bosta. Mohammed'sresponsibilities in this position are not specified, but they are likely to be responsible for managing key client accounts and ensuring customer satisfaction.

Overall, Mohammed Mo'men's professional journey showcases their adaptability, customer service skills, and ability to contribute to business growth and process improvement.

Mohammed Mo'men attended Helwan University Cairo from 2014 to 2018, where they earned a Bachelor's degree in Business/Commerce, General.

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Timeline

  • Senior Account Manager

    December, 2021 - present

  • Account Manager

    December, 2020

  • Business Excellence specialist

    April, 2020

  • Account Executive

    January, 2020