Olcay Gülsever

Customer Success Executive at Botgate AI

Olcay Gülsever is a seasoned professional in customer success and marketing analytics, currently serving as a Senior Customer Success Specialist at Hopi since October 2023. Prior experience includes a role as a Customer Lifetime Value Management Team Member at Ford Otosan, where responsibilities encompassed media innovation and performance analysis across marketing channels. Previous positions as a Customer Success Executive at Botgate AI involved working with notable clients and optimizing customer lifecycle management. Olcay's early career includes internships in supply chain and business development at Aygaz A.Ş. and Ata Holding, contributing to various operational processes. Educational qualifications include an MBA in Supply Chain & Strategic Management from the University of Vienna, a BS in Industrial Engineering from Özyeğin University, and ongoing studies for an Associate's degree in Agricultural Technology at Anadolu University.

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