Eric Sheydwasser is a seasoned professional in technical support and project management with extensive experience across various companies. Currently serving as a Senior Technical Support Engineer at Botify since May 2019, Eric excels in troubleshooting complex issues, enhancing user experiences, and fostering customer satisfaction. Previous roles at Botify include Technical Support Engineer and Client Delivery Manager, where Eric significantly improved onboarding processes and developed professional service offerings. Prior experience includes directing projects at GroupM and EightBar, along with project management roles at Next Level Web Strategies and LexisNexis Martindale-Hubbell, demonstrating a strong background in digital marketing and web operations. Eric holds a Bachelor of Sciences in Marketing from William Paterson University.
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