Joaquin M.

Joaquin M. is a Customer Success Coordinator at Botmaker since June 2023, bringing extensive experience in customer support and management. Prior roles include Head of Customer Support at Nubimetrics, where Joaquin managed team sizing, case allocation, performance reporting, and client relations in both B2B and B2C environments. Joaquin also served as Supervisor and Analyst of Customer Experience at OCASA, where responsibilities included onboarding and training new employees. Previous positions encompass sales assistance at M.C. Zamudio S.A. and commercial analysis at El Bahiense Aditivos Alimentarios. Joaquin holds a degree in International Trade from the Fundación de Altos Estudios en Ciencias Comerciales and a technical qualification in Economics and Management from Instituto Doctor Mariano Moreno.