Botmind
Frederic Saunier is an experienced Lead Developer with a strong background in creating innovative digital solutions across various industries. Currently serving as Lead Developer at Botmind since May 2022, Frederic focuses on developing a virtual agent for e-commerce platforms to enhance customer engagement and drive sales through artificial intelligence. Prior roles include Lead Developer positions at Adictiz and Socialshaker, both part of the Webedia/Jellyfish Group, where Frederic specialized in audience targeting and cross-channel web marketing. Frederic's career began at Meetic, followed by roles at MRM//McCann, Proximity BBDO, and ENLIVE, where Frederic honed skills in software architecture and full-stack development while managing projects for notable clients.
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Botmind
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Botmind is a SaaS platform that helps companies to deliver a better customer experience combining human and artificial intelligence through live chat. The virtual agents automatically respond to frequent customer inquiries and qualify prospects.The platform easily connects to many live chat softwares to retrieve all customer intents and thenenables to teach the virtual agent to respond to the most frequent requests. Finally, the dashboard allows to monitor, train and improve the virtual agent so it gets better and better over time.Learn more at botmind.io.