James Eaton is an experienced professional in solutions engineering and sales management, currently serving as the Director of Solutions Engineering at Botpress since October 2024. Previously, James held positions at Accenture as a Sales Capture Senior Manager and at Salesforce as the Marketing Functions Lead and Principal Solution Engineer. Earlier roles include Head of Product at Wirkn, Master Solutions Engineer at Acquia, and Regional Sales Engineer at Sitecore. James's background includes substantial contributions in designing content management solutions at OpenText and Vignette, as well as developing retail-focused software as an IT Specialist at IBM. James holds a Bachelor of Commerce in Management Information Systems from Dalhousie University and additional credentials in Applied Information Technology from ITI.