Laura Jones has a diverse background in customer success and support management, with experience across multiple industries. Notable positions include Lead Wireless Sales Consultant and Training Lead at Sprint, Client Support Manager for Storable, and Customer Success Manager at NWN and Verint, overseeing significant enterprise accounts and driving revenue growth. At 1-800-PACK-RAT, Laura managed quality assurance and training for support staff, while also leading venue operations as Venue Director at Painted Pony Vineyards. Currently serving as Customer Success Manager at Dexory, Laura continues to leverage expertise in improving customer satisfaction and team performance throughout her career.
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