Younes E is an accomplished professional with extensive experience in customer service management and entrepreneurial ventures. As the Founder of Evalflow since February 2023, Younes E has developed an AI-powered performance management solution tailored for small and medium-sized businesses. Concurrently serving as Customer Service Manager at Bouclair since October 2018, innovative integration of OpenAI APIs has led to the creation of an effective chatbot, enhancing communication. Younes E's prior roles at Shaw Direct included various supervisory positions where operational guidelines and staff training significantly improved service levels. Additionally, Younes E founded a national online fashion accessories store and has a background in technical support and 3D animation, holding associate degrees in both 3D Animation and Banking/Financial Services.
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