Alaina Potes is a Marketing Technology Analyst at Bounteous since February 2025, focusing on high-priority marketing technology implementation and omni-channel digital marketing optimization. Previously, Alaina worked as a Technical Business Analyst at Lev, a Cognizant Company (December 2021 - February 2025), leading project requirements and client interactions. As a Digital Business Analyst at EJ (June 2020 - December 2021), Alaina contributed to the adaptation of Salesforce Commerce Cloud and data enhancement initiatives. Earlier experience includes roles at Hagerty (August 2013 - August 2019) as an Associate Salesforce Admin and Scrum Master, as well as a Business Analyst and Test Engineer, where Alaina directed technology solutions and quality assurance processes. Alaina holds an Associate's Degree in Business, Computer Information Systems from Northwestern Michigan College, a Web Design Certification, and has completed educational programs from Trailhead by Salesforce.
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