Casey Bigger is currently a Principal Customer Success Manager and FinServ SME at Box, where they guide strategic customers in achieving value and ROI on their digitization and automation journeys. Previously, they served as the Director of Customer Success for the Americas and APAC regions at Ivalua, and held various roles in customer success at SingleSource Property Solutions and Coupa Software. Casey earned a Bachelor of Arts in English and a Bachelor of Arts in Communication Arts and Sciences, along with a minor in Speech Communication and Rhetoric from Penn State University between 2006 and 2010.
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