Erica Mims

Erica Mims has a robust background in customer success and account management, currently serving as a Manager of Customer Success at Box since August 2018. Prior to this role, Erica held various positions at Bazaarvoice, including Client Success Director, and worked at Proof Advertising as a Senior Account Executive. Early career experiences include roles at EnviroMedia as an Account Executive and Account Assistant, and as an Account Manager at Q1Media. Additional experiences span positions at Ulta, Wyatt Brand, Clear Channel Radio, and the Juvenile Diabetes Research Foundation in public relations and marketing internships. Erica earned a Bachelor of Science in Public Relations from The University of Texas at Austin, completing studies in 2010.