Hiroaki Kirihara is a seasoned professional with extensive experience in customer success and technical support roles across multiple industries. Currently serving as Principal Customer Success Manager at Box since August 2017, Hiroaki has previously held the position of Sr. Engagement Manager at FireEye, Inc. from March 2016 to August 2017. Prior to that, experience includes roles such as Specialized Manager of IT Infrastructure at AEGON Sony Life Insurance and Sr. Manager of Technical Support at NetApp. Hiroaki began a career in technology as a Lead Systems Engineer at AMAC Corporation, followed by a position as Lead Software Development Engineer at MediaFlex. Educational qualifications include an Associate of Science in Computer Science from Computer Learning Center College, obtained between 1997 and 1999.
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