Hiroki M.

Hiroki M. is an accomplished professional with extensive experience in product support and technical engineering. Currently serving as Team Manager I for Product Support at Box since June 2019, Hiroki M. has successfully led the Webapp/Admin and Client/Platform teams in Japan. Prior to this role, Hiroki M. worked at VMware from November 2015 to May 2019 as a Sr. Product Support Specialist and Technical Support Engineer, providing support for End User Computing Software. Additionally, experience includes a tenure at TID Limited as a Customer Engineer, focusing on maintaining enterprise systems and Cisco UCS Series. Hiroki M. holds an Associate's degree in Electronics and Information from Osaka Prefecture University College of Technology, obtained in 2012.