• Box

John Carpentier

Customer Success Manager II

John Carpentier is a seasoned professional with extensive experience in customer success, corporate engagement, and educational programming. Currently serving as an Advisory Board Member for the University of San Francisco's Digital Marketing Certification Program, Carpentier has a strong background managing strategic customer relationships as a Customer Success Manager II at Box, overseeing a substantial book of business. Previous roles include Corporate Engagement Lead at GLIDEsf, where Carpentier managed corporate partnerships, and Manager of Partner Success and Engagement at AnitaB.org, focusing on data-driven engagement strategies. Additionally, Carpentier has experience as a Behavioral Interventionist and as an instructor at New York University, where a Bachelor of Arts was earned in Clinical Psychology and The Arts. A strong advocate for mental health, Carpentier founded The Happiness Initiative, promoting positive psychological interventions on campus.

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