Jorge Osorio

Jorge Osorio is a seasoned professional in customer success and advocacy with extensive experience in technology companies. Currently serving as a Senior Customer Success Manager at Box since February 2019, Jorge has previously held key roles at Micro Focus, Hewlett Packard Enterprise, and HP, where responsibilities included overseeing post-sales customer satisfaction, developing strategies for Global 100 customers, and leading client governance structures. With a Bachelor of Science in Computer Science from Kennesaw State University, Jorge has a proven track record of optimizing service delivery models, enhancing customer relationships, and driving process improvements throughout a diverse career that began at IBM as a Technical Project Manager.