Keivan Askari is an experienced tech support professional with a strong background in customer service and product support. Currently serving as a Senior Product Support Specialist at Box since November 2021, Keivan previously worked at Facebook as a Triage Specialist, identifying and verifying bugs in recruiting software from April 2019 to November 2021. From December 2012 to March 2019, Keivan held multiple roles at Apple, including Carpe Facto and iOS Senior Advisor, focusing on customer support for Apple devices and addressing complex issues. Keivan began their career as a Retail Sales Associate at T-Mobile, providing wireless solutions and customer service from November 2006 to November 2012. Keivan is an alumnus of Austin Community College.
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