Kyle Ehrlich

Kyle Ehrlich currently serves as a Customer Success Manager II at Box, beginning in February 2023, following a progression from Customer Success Manager. Prior experience includes a Technical Analyst role at B3 Group, Inc., where responsibilities encompassed managing a significant portfolio within the VA’s SaaS network, ensuring customer satisfaction, and overseeing support staff. Kyle has been instrumental in driving Box adoption, developing customized training, and collaborating with VA leadership on contract management. Previous roles included a Technical Associate at Touch of Class Car Wash and internships at New York Care Information Gateway and Atlantic Business Systems, emphasizing customer relations, account compliance, and technical support. Kyle holds a Bachelor of Science in Public Policy and Administration and a minor in Computer Information Systems from James Madison University.