Lovisa Qvick is currently a Senior Customer Success Manager at Genesys, a role they began in 2025. They previously served as a Senior Customer Success Manager at Box since 2022 and as a Customer Success Manager at JRNI from 2018 to 2021. Lovisa also held the position of Service Assurance Manager at Arkadin from 2016 to 2017, where they acted as a strategic liaison between clients and the company, ensuring service quality and customer satisfaction.
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