Oz Kan currently serves as Problem Manager III in Global Operations at Box, having joined the company in March 2019. In this role, Oz leads the Problem Management Roadmap, focusing on identifying root causes of incidents and implementing effective action items to mitigate recurring incidents. Previously, Oz held positions as a Network Reliability Engineer III and II, managing the reliability of a large production system across multiple data centers and clouds, and developing tools to improve key operational metrics. Prior experience includes roles at Ultra Commerce, IPsoft, Acuutech, Modrus, and OryxAlign, covering Unix engineering, Windows automation, system administration, and desktop support. Oz’s educational background includes A Levels in Information Technology and Computing from Sir George Monoux College and GCSEs from Edmonton County School.
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