Takahiro Ito is a seasoned Customer Success Manager with extensive experience in supporting customer management for over 10 years. Currently at Box since June 2019, Takahiro focuses on enhancing customer satisfaction and building strong relationships to ensure ongoing use of solutions for business challenges. Prior to Box, Takahiro served as a Customer Success Manager at Oracle from August 2008 to May 2019, where leadership of the Customer Success Manager team was a key responsibility. Takahiro began a career at （株）理経 from April 1998 to July 2008, taking on roles as a Group Manager, project manager for emergency information broadcast systems, web application developer, and pre-sales/post-sales engineer. Takahiro holds a degree from Meiji University in the Faculty of Science and Technology.
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