Tim Horgan

Tim Horgan is an experienced Customer Success Manager with a strong background in ensuring client satisfaction and driving renewals. Currently serving at Box since March 2021, Tim oversees customer success in the East region. Previously, Tim held the position of Senior Customer Success Manager at IMC Digital Innovations, where responsibilities included onboarding, training, support, and project management for key products. Tim's tenure at Deltek, Inc. spanned over a decade, during which that individual managed strategic accounts for Govwin IQ, consistently exceeding renewal quotas and fostering long-term relationships. Earlier career experience included a role as Business Development and Contract Specialist at the Council for Logistics Research. Tim holds a Bachelor’s degree in Business Studies/Social Sciences from Providence College.