Eric M.

Eric M. has extensive experience in customer success and technical services leadership, currently serving as the Vice President of Customer Success at Boxlight, where responsibilities include developing strategic roadmaps and realigning internal resources to enhance customer lifetime value. Prior roles include Senior Director of the Technical Services Group, where Eric established policies and KPIs to ensure customer satisfaction, and Director of the Technical Services Group at Business OperationsBlanc, overseeing a family-owned women's boutique. As a self-employed IT consultant, Eric aided organizations in improving efficiency through technology implementations. Additionally, Eric founded and served as CEO of Neighborly Group Inc., creating custom software for real estate transactions, and held the position of Director of Information Technology at Loomis Group / Full and By, shaping technology strategy and infrastructure. Eric holds a degree in Business & Economics from Sonoma State University.