John Bell

John Bell is the Director of Services at boxxe, where they are responsible for various aspects of service delivery, including Service Desk and Service Contract Management. With over 30 years of experience in IT Services across multiple Managed Service Providers, John has held numerous senior management and leadership roles, particularly focusing on service delivery, changes management, and training. They have demonstrated expertise in improving customer experience, contract management, and team development, and have been involved in implementing ITIL service management best practices in previous positions. John has also served as a Services Director for Total Computer Networks and has extensive experience in training and development within IT.