Shuel Khan is a seasoned technology professional with extensive experience in technical support and engineering roles. Currently serving as a Senior Technical Lead at boxxe since May 2023, Shuel manages a team of Senior 3rd Line Engineers while addressing complex technical escalations and driving operational improvements. Prior to this, Shuel held the position of Senior Escalations Engineer at BCN Group, supporting over 30,000 users and specializing in server infrastructure and networking technologies. With foundational experience as a Technical Support Engineer at EMIS Health and early career roles at CeX Webuy.com, Shuel has consistently demonstrated a strong capability in troubleshooting and customer support. Shuel holds a Bachelor of Science degree in Computer Science and Information Systems from the University of Hull.
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