Ankit Manchanda is an ITIL SO Level and Foundation certified professional with over 12 years of experience in service management. Ankit has held significant roles such as Associate at Deutsche Bank, where they led knowledge management for the APAC region, and Major Incident Manager at Aon Hewitt, overseeing the complete lifecycle of incident management. Currently, Ankit serves as a Senior Services Engineer at bp and previously worked as an Associate Consultant at HCL Technologies. Ankit earned a Bachelor of Technology in Information Technology from Lovely Professional University.
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