Josh Smith

Josh Smith is a strategic operations and workforce optimization leader with extensive experience in driving productivity and efficiency across various sectors, including retail and telecommunications. They have held key roles such as Service Manager at Vodafone Australia, where they led a team delivering over 40,000 repairs annually, and Senior Consultant at CLX Professionals, where they developed strategic initiatives that yielded over £14 million in annual benefits. Currently, Josh serves as the Productivity Manager for bp in Europe, leading operational excellence initiatives across eight markets to improve performance and reduce costs. They hold a Diploma of Project Management from Swinburne University of Technology.