Marcel Roos currently serves as a Digital Implementation Manager at BP, a position held since September 2016. In this role, Marcel Roos is responsible for managing digital applications, focusing on European online customer acquisition forms and orchestrating the European customer onboarding process with integrations to systems such as SAP, Salesforce, and Siebel. Prior to this, Marcel Roos held the title of Customer Information Services Manager at BP, contributing to customer service and information management initiatives.
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