Mona Chammas is an experienced Experience and Service Design Lead with over 17 years of expertise in digital product strategy, specializing in sectors such as energy, healthcare, and financial services. They have held leadership roles at various organizations, including bp, UK Health Security Agency, and Rightpoint, where they focused on enhancing customer experiences and delivering strategic service design solutions. Mona founded Geeky Chic, Inc. and served as Editor-in-Chief of The Genteel, showcasing their diverse talents. A competitive cyclist, they won the 2024 National Championship time trial in the 10-mile distance.
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