BPJS Kesehatan, which stands for ‘Badan Penyelenggara Jaminan Sosial Kesehatan’ or Social Health Insurance Administration Body, is an authorized government body that was established to provide social health insurance program for Indonesian people.

Health Insurance

BPJS Kesehatan

BPJS Kesehatan's headquarters in Jakarta Pusat, Indonesia

Fachmi I

Andi Afdal

This department focuses on building and maintaining positive relationships with clients and stakeholders.

Relationship Management

This department is responsible for assisting customers with inquiries and providing solutions to enhance their experience.

Customer Support

This department manages organizational support functions to ensure operational efficiency and maintain administrative systems.

Administration Services

This department focuses on educating patients and managing their feedback and concerns within healthcare facilities.

Patient Education and Support

This department manages administrative tasks related to participant enrollment and services.

Participant Administration

This department ensures the quality and effectiveness of participant and healthcare facility services.

BPJS Kesehatan

Org chart

Teams

Relationship Management

Customer Support

Administration Services

Patient Education and Support

Participant Administration

Quality Assurance Services

Offices

BPJS Kesehatan

Org chart

Teams

Relationship Management

Customer Support

Administration Services

Patient Education and Support

Participant Administration

Quality Assurance Services

Offices

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