Thomas Servais is a Senior Group Communication Expert specializing in social media with over 15 years of experience in e-commerce, digital marketing, customer experience, and communication. Currently, they hold the position at bpostgroup while also having served as an Online & Social Media Manager at Nagelmackers and a Social Media & Digital Content Manager at Deutsche Bank Belgium. Thomas's career demonstrates a strong focus on driving business performance and improving customer experiences through innovative strategies and leadership. They earned an MBA from Haute Ecole 'Groupe ICHEC - ISC Saint-Louis - ISFSC' in Brussels and also hold a Bachelor's degree from Ecole Pratique Hautes Etudes Commerciales (EPHEC).
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