Dan Nelson is a seasoned professional in customer success leadership with over a decade of experience, including a recent role as Vice President of Professional Services at Verisk Property Estimating Solutions, where they managed a team of 60 and achieved significant operational excellence. Dan generated over $30 million in new revenue and consistently maintained a 95% customer satisfaction rate across all managed teams. They hold a Bachelor of Science in Computer Science from Utah Valley University and an MBA from the University of Utah's David Eccles School of Business. Currently, Dan serves as a Senior Software Product Manager at Brady Corporation, continuing to leverage their expertise in product strategy and customer success.
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