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Thomas Pluim

Head Of Customer Support & Responsible Gaming at Bragg

Thomas Pluim has extensive experience in customer support and responsible gaming, currently serving as Head of Customer Support & Responsible Gaming at Bragg Gaming since August 2022. Prior to this role, Thomas held the position of Head of Customer Support at Lunar from April 2020 to August 2022, and previously worked at Kindred Group plc from February 2018 to March 2020, where responsibilities included Level 3 Customer Support and Technical Support. Thomas began the career as a Customer Support Representative, demonstrating a progressive trajectory in the field of customer service.

Location

Sliema, Malta

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Bragg

Bragg Gaming Group (NASDAQ: BRAG, TSX: BRAG) is a content-driven iGaming technology provider, serving online and land-based gaming operators with its proprietary and exclusive content, and its cutting-edge technology. Bragg Studios offer high-performing, data-driven and passionately crafted casino gaming titles from in-house brands Wild Streak Gaming, Spin Games, Atomic Slot Lab, Indigo Magic and Oryx Gaming. Its proprietary content portfolio is complemented by a range of exclusive titles from carefully selected studio partners which are Powered By Bragg: games built on Bragg remote games server (Bragg RGS) technology, distributed via the Bragg Hub content delivery platform and available exclusively to Bragg’s customers. Bragg’s modern and flexible omnichannel Player Account Management (Bragg PAM) platform powers multiple leading iCasino and sportsbook brands and is supported by expert in-house managed operational and marketing services. All content delivered via the Bragg Hub, whether exclusive or from Bragg’s large, aggregated games portfolio, is managed from a single back-office and is supported by powerful data analytics tools, as well as Bragg’s Fuze™ player engagement toolset. Bragg is licensed or otherwise certified, approved and operational in multiple regulated iCasino markets globally, including in New Jersey, Pennsylvania, Michigan, Connecticut, Ontario, the United Kingdom, the Netherlands, Germany, Sweden, Spain, Italy, Malta and Colombia.


Employees

201-500

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