Brandon Koppelman has worked for BRAINIER Solutions, Inc. since 2020 as a Team Lead - Support. Prior to that, they worked for CELEBRATE ME WEEK from 2016 to 2020, where they held the roles of Digital Strategist and Co-Program Director. Before that, they worked for Verizon from 2011 to 2016 in various roles, including Supervisor - Technical Support, Supervisor - New Hire Experience, Supervisor - Customer Service, Coordinator - New Hire, Customer Relationship Management Specialist, Coordinator - Technical Support II, Coordinator - Technical Support I, and Customer Service Representative.
Brandon Koppelman has a degree in Call Center Operations and Management from Bellevue University with a field of study in Operations Management and Supervision.
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