Vladyslav Kachurovsky is a Quality Control Manager with over 6 years of experience in Customer Support and more than a year specializing in Support Quality Assurance. They have expertise in driving performance excellence, building strong QA frameworks, and transforming feedback into measurable growth. Currently, Vladyslav works as a QA Manager at Brainstack and a WL T2 Middle Customer Care Specialist at UPSTARS, following past roles in various customer support positions. They hold a Bachelor's degree in Computer Engineering from Ternopil State 'Ivan Pul'uj' Technical University. Passionate about fostering a culture of quality, Vladyslav emphasizes the importance of every interaction and the development of agents.
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