Ben Oakes

Service Catalogue Lead

Ben Oakes has extensive experience in business analysis and IT project delivery, currently serving as Service Catalogue Lead at Brambles since April 2024. Prior to this role, Ben Oakes spent nearly two decades at CHEP, where positions included Senior Business Relationship Manager for EMEA and Senior Business Analyst for EMEA, overseeing teams of IT Business Analysts and managing a diverse portfolio of projects focused on ERP, CRM, and compliance. Earlier career stages involved leading multiple teams in customer administration, pricing, and master data management across Europe. Ben Oakes started as a Help Desk Analyst at IBM, progressing to Help Desk Team Lead before transitioning to CHEP. Academic credentials include a Bachelor of Arts in Design and Visual Communications from The University of Bolton.

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