Derrick Mitchell is an experienced IT professional with a strong background in technical support and problem resolution across various roles and companies. Currently serving as a Support Analyst at Tenet Healthcare since June 2022, Derrick focuses on delivering customer-centric technical assistance. Previously, Derrick held positions at McKinsey & Company as a Senior IT Solution Advisor, where expert issue resolution and collaboration with advanced teams enhanced client satisfaction. Derrick also has a rich history as a CEO at PC Remedy Guy, managing diverse IT services, and has filled roles in desktop support, project coordination, and computer consulting at various organizations, including Dallas County and Grady Health System. Derrick holds a Bachelor's degree in Social Work from Norfolk State University and training from New Horizons Computer Learning Centers.
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