John LaDeur is an experienced technical support and data analysis professional. Currently serving as a Technical Support Specialist at Braze since December 2025, John has a proven track record in technical support roles, previously working as a Technical Support Analyst at MVP from June 2022 to November 2025, where urgent and precise ticket resolutions were consistently achieved. Prior to that, John gained significant experience as a Data Analyst at Amazon from September 2018 to June 2022, focusing on process improvements and compliance, which resulted in a 20% reduction in operational errors. Additional roles include experience as a PIT Certified Inbound Associate at Amazon, an English as a Second Language Instructor at Cambly Inc., and an Assistant Manager at Blue Goose Market. John holds a Bachelor of Arts in Psychology from North Central College, and has completed a Software Development Mastery Mentorship Program and language certification in Spanish.
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