John Vlachos

John Vlachos is a seasoned professional in customer onboarding and engagement, currently serving as a Senior Partner Engagement Manager at Braze since September 2023. Prior to this role, John held various positions at SiteMinder from October 2019 to August 2023, including Customer Onboarding Manager for AusPac, Indonesia, and Enterprise, where management of teams delivering training and achieving KPIs was paramount. John's experience also includes leadership as a Team Leader at Trafalgar Travel, focusing on sales tools and training, as well as a Reservation Sales Agent during which trip planning for clients was a key responsibility. Early career experience at Target Australia involved customer service and stock management. John Vlachos holds a Bachelor of Arts in Human Resources Management and Modern History from Macquarie University, completed in 2016.