Jonathan Bondoc is an accomplished service delivery manager at Braze with extensive experience in managing customer integrations and driving technical success across enterprise clients. Since joining Braze in 2019, Jonathan has progressed to oversee a team focused on customer onboarding and integration, ensuring swift project deliveries while advocating for process improvements. Prior roles include technical operations management at The Knot Worldwide and XO Group Inc., where Jonathan led significant projects to enhance marketing compliance and user acquisition processes. Jonathan's earlier career at Oracle and Experian CheetahMail involved senior campaign management and customer care, emphasizing relationship management, technical support, and operational optimization. Jonathan holds a Bachelor of Science in Information Technology with a focus on E-Commerce from the New Jersey Institute of Technology.
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