Ki C. is an accomplished professional with extensive experience in UX research, marketing systems insights, and strategic consultancy. Currently serving as the Director of UX Research at Braze, Ki C. leads a high-performance team focused on enhancing customer engagement platforms. Prior roles include Head of Marketing Systems Insights at Meta, where Ki C. led a research team driving understanding of advertisers and consumers, and UX Researcher at Google, focusing on user insights for G Suite. Additional experience encompasses leadership positions at CLEAR, Incite, Neustar MarketShare, Guardian Life Insurance, and Bluewater Learning, alongside a foundational background in research management at Lieberman Research Worldwide. Ki C. holds a degree in Interdisciplinary Studies from the University of California, Berkeley.
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