Technical Support Team
About
The Technical Support Team at Braze provides expert assistance and guidance to clients using the engagement platform, ensuring seamless integration and optimal functionality. They troubleshoot technical issues, offer best practice advice, and collaborate with product teams to enhance user experience. By focusing on customer satisfaction, they play a pivotal role in fostering strong, long-term relationships between Braze and its clients.
Team members
Alan Zaki
Team Lead, Technical Support
Alyx Hanson
Technical Support Team Lead
Andrew B.
Technical Support Manager
Kelly Cook
Technical Support Specialist
Manjula K.
Director, Technical Support
Marco Manomat
Manager, Technical Support Eng...
Marcus Schultheis
Technical Support Engineer
Nate Wills
Senior Technical Support Speci...
Paulo Santos
Principal Technical Support Sp...
Sami Hamdan
Senior Director, Support Engag...