Maria Sluschenko has over 11 years of experience in the gambling industry, with 8 years in leadership roles. They have developed and implemented a unified training system that successfully trained over a hundred specialists across 10 Contact Centers in multiple countries. As an author of unique training programs, Maria has established two Contact Centers from scratch and provided consulting services for improving their operations. Currently, Maria serves as the Head of Customer Support at BRAZY, continuing their commitment to excellence in customer service. Maria holds a Master’s degree in Management from Kiev National University of Culture and Arts.
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