Marawan Mahmoud

Marawan Mahmoud is a customer-focused professional currently serving as a Customer Experience Associate at Breadfast since June 2025, where responsibilities include engaging with customers through various communication channels and analyzing feedback for effective resolution. Prior to this role, Marawan worked at OTO Courses from September 2020 to June 2025, first as a Corporate Account Officer overseeing B2B client relationships and then as a Customer Service Agent and Moderator Intern, where interactions included assisting customers with course selection and payment issues. Marawan holds a Bachelor of Business Administration from Modern Academy Maadi, earned between 2020 and 2024, and completed earlier education at Sakkara International School.