Tom Appleton

Tom Appleton is an experienced professional in customer success and solution engineering, currently serving as the Director of Solution Engineering at Breadwinner since July 2024. Previously, Tom held the position of VP Customer Success & Sales at Metazoa from March 2018 to July 2024, where contributions included enhancing the AI-powered Org management solution, Snapshot, for Salesforce. Prior to that, Tom spent over a decade at DreamFactory Software in various roles, ultimately as VP Customer Success & Sales, overseeing multiple customer engagement teams and the creation of the Customer Support team. Earlier career highlights include serving as Principal Solutions Engineer at WebEx Communications and Technical Support Manager at Digital Discoveries, as well as a Senior Technical Support Representative/Technical Writer at Cyberflix.